User data deletion

Disconnect Facebook, Instagram or TikTok

1. Sign in to your HospoMatch business account.
2. Open Marketing Manager, select the relevant venue, then open Connections.
3. Select the connected account and choose Disconnect.

Disconnecting immediately revokes HospoMatch's encrypted local credential, removes publishing authority and stops profile, feed and insight access for that connection. You can also remove HospoMatch from the connected platform's own app or business-integration settings.

Delete your HospoMatch account and associated data

A business account owner can request full account deletion from the Billing area of the business dashboard. This removes the business workspace and associated marketing data, subject to legal, fraud-prevention and transaction-record retention requirements described in our Privacy Policy.

If you cannot sign in

Email privacy@hospomatch.com from the address associated with your account. Include your business name and, if relevant, the connected Facebook Page or Instagram username. We will verify the request before deleting data and will respond within 14 days.

What a social-data deletion request covers

• Stored OAuth credentials and connection identifiers
• Imported social profile, post and insight data associated with the connection
• Social-media analysis derived specifically from that imported account history

Content that you uploaded directly to HospoMatch and approved campaign drafts remain part of your business workspace unless you archive them or request full account deletion.

Privacy information

See the HospoMatch Privacy Policy for information about data handling, retention and your privacy rights.